Converge support

How can we help?

Find quick fixes for provider connections, model responses, subscriptions, attachments, and iCloud sync.

Quick help

Provider connection

  • Confirm the API key is active and has sufficient provider credit.
  • Refresh the provider’s model list in App Settings.
  • Check that the selected model supports the requested attachment or web-search feature.

Purchases

  • Use Restore Purchases from App Settings after reinstalling or changing devices.
  • Confirm you are signed into the same Apple Account used for the purchase.

iCloud sync

  • Confirm iCloud Drive and iCloud Keychain are available for your Apple Account.
  • Keep Converge open briefly after making large changes or importing attachments.
  • Use the in-app retry or full-resync option if sync reports a recoverable problem.

Contact

Still need help?

Email the Converge developer with the app version, device model, iOS or iPadOS version, and a brief description of what happened.

Converge Support

Please do not send API keys, passwords, or sensitive conversation content.

converge.l.dev@gmail.com